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</font><p style="margin: 0in 0in 10pt;"><strong><span style='color: black; font-family: "Verdana",sans-serif; font-size: 11pt; mso-bidi-font-family: Calibri;'>Overview</span></strong><span style='color: black; font-family: "Verdana",sans-serif; font-size: 11pt; mso-bidi-font-family: Calibri;'>:</span></p><font color="#000000" face="Times New Roman" size="3">

</font><p style="margin: 0in 0in 10pt;"><span style='color: black; font-family: "Verdana",sans-serif; font-size: 11pt; mso-bidi-font-family: Calibri;'>The following </span><span style='font-family: "Verdana",sans-serif; font-size: 11pt; mso-bidi-font-family: Calibri;'><font color="#000000">tools will
assist you in making your Black Friday </font><span style="color: black;">weekend a
success.</span></span></p><font color="#000000" face="Times New Roman" size="3">

</font><p style="margin: 0in 0in 10pt;"><strong><span style='color: black; font-family: "Verdana",sans-serif; font-size: 11pt; mso-bidi-font-family: Calibri;'>Store Action</span></strong><span style='color: black; font-family: "Verdana",sans-serif; font-size: 11pt; mso-bidi-font-family: Calibri;'>:</span></p><font color="#000000" face="Times New Roman" size="3">

</font><ul type="disc"><font color="#000000" face="Times New Roman" size="3">
 </font><li style="margin: 0in 0in 0pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style='font-family: "Verdana",sans-serif; mso-fareast-font-family: "Times New Roman";'>Review the
     Holiday Strategic Business Plans for Operations and Merchandise: &nbsp;</span><span style="color: windowtext;"><a href="http://www.google.com/"><span style='font-family: "Verdana",sans-serif; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman";'><font color="#0000ff">DSGN &gt; Home Page &gt; Quick Links</font></span></a></span><span style='font-family: "Verdana",sans-serif; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman";'>. </span></li><font color="#000000" face="Times New Roman" size="3">
 </font><li style="margin: 0in 0in 0pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style='font-family: "Verdana",sans-serif; mso-fareast-font-family: "Times New Roman";'>Prepare
     for Presale items from 11/24-11/27: </span></li><font color="#000000" face="Times New Roman" size="3">
 </font><ul type="circle"><font color="#000000" face="Times New Roman" size="3">
  </font><li style="margin: 0in 0in 0pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level2 lfo1; tab-stops: list 1.0in;"><span style='font-family: "Verdana",sans-serif; mso-fareast-font-family: "Times New Roman";'>Details
      in Holiday Strategic Business Plan – Operations </span></li><font color="#000000" face="Times New Roman" size="3">
  </font><li style="margin: 0in 0in 0pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level2 lfo1; tab-stops: list 1.0in;"><span style='font-family: "Verdana",sans-serif; mso-fareast-font-family: "Times New Roman";'>Print
      copies of the </span><span style="color: windowtext;"><a href="http://www.google.com/"><span style='font-family: "Verdana",sans-serif; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman";'><font color="#0000ff">Black
      Friday Presale Order Form</font></span></a></span><span style='font-family: "Verdana",sans-serif; mso-fareast-font-family: "Times New Roman";'> and keep them in departments
      not close to a WSO computer. If a customer wants to continue shopping
      while the associates processes the order, associates can fill out a
      customer’s information on the form, compete the sale, find the customer,
      and escort them to the registers. </span></li><font color="#000000" face="Times New Roman" size="3">
 </font></ul><font color="#000000" face="Times New Roman" size="3">
 </font><li style="margin: 0in 0in 0pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style='font-family: "Verdana",sans-serif; mso-fareast-font-family: "Times New Roman";'>Print and
     review the Black Friday Checklist (attached) with all managers. This tool
     will keep you organized during the busy weekend. </span></li><font color="#000000" face="Times New Roman" size="3">
 </font><li style="margin: 0in 0in 0pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style='font-family: "Verdana",sans-serif; mso-fareast-font-family: "Times New Roman";'>Plan for
     your WOW Store Tours as notes in the Holiday Strategic Business Plan –
     Ops.</span></li><font color="#000000" face="Times New Roman" size="3">
 </font><li style="margin: 0in 0in 0pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style='font-family: "Verdana",sans-serif; mso-fareast-font-family: "Times New Roman";'>Use the
     Holiday Feedback link that will appear on </span><span style="color: windowtext;"><a href="http://www.google.com/"><span style='font-family: "Verdana",sans-serif; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman";'><font color="#0000ff">DSGN
     &gt; Home Page &gt; Quick Links</font></span></a></span><span style='font-family: "Verdana",sans-serif; mso-fareast-font-family: "Times New Roman";'>to share
     the good and where there are opportunities with holiday planning and
     execution.</span></li><font color="#000000" face="Times New Roman" size="3">
</font></ul><font color="#000000" face="Times New Roman" size="3">

</font><p style="margin: 0in 0in 10pt;"><strong><span style='color: black; font-family: "Verdana",sans-serif; font-size: 11pt; mso-bidi-font-family: Calibri;'>Contact</span></strong><span style='color: black; font-family: "Verdana",sans-serif; font-size: 11pt; mso-bidi-font-family: Calibri;'>:</span></p><font color="#000000" face="Times New Roman" size="3">

</font><p style="margin: 0in 0in 0pt;"><span style='color: black; font-family: "Verdana",sans-serif;'><font size="3">Your
District Manager or </font></span><a href="mailto:abc@gmail.com"><span style='font-family: "Verdana",sans-serif; mso-bidi-font-family: Calibri;'><font color="#0000ff" size="3">abc@gmail.com</font></span></a><span style='color: black; font-family: "Verdana",sans-serif;'><font size="3">. &nbsp;</font></span></p><font color="#000000" face="Times New Roman" size="3">

</font><p style="margin: 0in 0in 0pt;"><font color="#000000" face="Calibri" size="3">&nbsp;</font></p><font color="#000000" face="Times New Roman" size="3">

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